RENT

What kind of motorcycle license do I need?

We accept a current and valid driver’s license from your home country with the proper class or endorsement permitting you to ride the motorcycle or equivalent of the motorcycle, you are renting. Please note: Country laws apply to your rental vehicle and its use.

Licenses issued from the European Union:

• A1 Will allow you to rent VOGE 500DS.
• A   Will allow you to rent all GS Models.

International Driver’s Permits :

• Although not required, it is recommended for all visitors with a license in a foreign language to obtain an International Driver’s Permit.
• If your license is legible, we will accept it.

Do you ask for a rental booking deposit?

For rental bookings, a minimum deposit of 30% is due at the time of booking. The remaining balance must be paid in full at the pick-up date.

Will I get some basic training for the rented motorcycle?

Once you complete your quick rental check-in at our location one of our team members will provide a comprehensive orientation of your rental motorcycle. The orientation will include a thorough damage and safety inspection, as well as detailed instructions on features, engine starting and cutoff procedures, location of braking, turn signals, emergency flashers, alarm system procedures, location and storage of the motorcycle registration, and much more. Be sure to ask as many questions as you need to feel 100% comfortable and confident with your motorcycle before you start your journey.

Do I have to pick up or drop off the motorcycle only during open hours?

We encourage our customers to return their rental bikes during business hours in order to close out their reservations and avoid additional charges that may occur. It is always possible to agree on different hours for pick up / drop off, sometimes at an extra charge.

Do you accept walk-in bookings?

We are open to walk-ins during our respective business hours.

Can I rent motorcycle apparel?

Jacket / Pants rentals are available in textiles.

Do you offer Airport pick up / drop off?

We do provide airport pick-up at a fee for taxi expenses for transportation to or from the airport.

How does the warranty deposit work?

Depending on the motorcycle you choose, a security deposit between 400 to 1,000 euros will be required when you are picking up your motorcycle. The security deposit will be reserved against the available balance on your credit card. Once your motorcycle is returned on time and free of damage, the security deposit will be released.

Can I have my motorcycle delivered to my hotel or another location in Greece?

GSTRAVELER offers motorcycle delivery and pick-up for individuals and groups. Please contact GSTRAVELER at: info@gstraveler.com for a detailed quote. These services carry an additional cost that varies based on the number of bikes, location, season, or other factors, and are subject to availability.

Can I add additional riders to my motorcycle booking?

One additional rider is permitted at no additional cost. The minimum age for an additional driver is 21 and a valid motorcycle license is required.

What is the minimum age for renting a motorcycle?

You must be at least 21 to rent a motorcycle with GSTRAVELER. There is no age limit for passengers; however, the passenger must be able to reach the passenger footpegs of the bike.

Do you offer helmets and other motorcycle gear?

Full-shell helmets for riders and passengers are loaned free of charge with your motorcycle rental. In addition, GSTRAVELER offers motorcycle gear and accessory showrooms stocked with the latest styles of helmets, gloves, chaps, jackets, riding glasses, and everything else you will need for a great ride. If you are traveling from overseas, be sure to take advantage of current favorable exchange rates by purchasing all of your new riding gear at GSTRAVELER.

Can I store my luggage securely?

At GSTRAVELER you are welcome to store any suitcases/luggage at our office. Luggage storage will not be possible for one-way tours. The service is free of charge.

What about the fuel policy

All GSTRAVELER motorcycles are presented with a full tank at the start of your rental and should be returned with a full tank. If your motorcycle is returned with less than a full tank of fuel, you will incur a refueling charge. In order to save time and the hassles please refuel the motorcycle at the gas stations next to our office that is open at extended business hours.

Are the bikes equipped with charging sockets?

All BMW GS Models have power outlets built-in. If you order a GPS as part of your rental package one of our technicians will wire it directly to the motorcycle’s power source.

How are rental rates calculated?

Rental rates are based on 24-hour increments. If you pick up the bike at 10:00 a.m. it is due back by 10:00 a.m. on the agreed-upon day. GSTRAVELER offers rate discounts starting for rentals of 4 days or more.

When do I have to pay the full rental amount?

For rental reservations booked more than 60 days before the pick-up date, a minimum deposit of 30% is due at the time of booking. The remaining balance must be paid in full at the pick-up date.

What is your open-hours policy?

GSTRAVELER’s standard hours of operation are Mon – Fri from 0900 to 1800, for Weekends and Holidays, a prior communication should be in place. In some cases, extra fees may occur.

What about mechanical problems?

GSTRAVELER will provide you with a 24-Hour Breakdown Telephone Number you can call for immediate assistance. Our team will make arrangements to have the motorcycle towed to the nearest Road assistance location or repair shop to help get you back on the road as quickly as possible.

Can I ride my motorcycle outside the Greek borders?

GSTRAVELER policy for riding your rental motorcycle across international borders is that without prior written approval from us, NO motorcycle is allowed to cross the borders.

Can I rent a GPS?

GSTRAVELER offers BMW VI or Garmin GPS units for rent. If you want us to handle most of the planning for you, GSTRAVELER GPS Route Specialist can pre-program your route or one of our proprietary GSTRAVELER Tour Routes into your GPS unit for a small additional charge.

What is included in rentals?

All GSTRAVELER rentals include the free loan of DOT-approved full-shell helmets for riders and passengers. All rental motorcycles also come equipped with BMW Alarm System, GPS Tracker, and one disc brake lock for added security. Motorcycle BMW boxes that attach to seat-backs are available for rent by GSTRAVELER. A complimentary secure luggage storage service is offered at all GSTRAVELER locations.

What is the minimum motorcycle apparel I need for rental?

A jacket and proper protective clothing are required when you operate the vehicle. Of course, you are also welcome to bring your own helmet and jacket. We recommended protective textiles, gloves, pants, and motorcycle boots. We offer additional protective gear for sale.

Can you help me with hotel booking?

GSTRAVELER offers excellent rates on numerous hotels including some traditional accommodations.

What is covered by roadside assistance?

Roadside Assistance Coverage provides towing and roadside assistance by a GSTRAVELER-approved vendor if your motorcycle becomes inoperable.

We will cover the cost of any approved roadside assistance service. These services are only covered during the duration of your rental contract and end on the date and time that your booking was agreed on.

What will happen if I lose my motorcycle key?

If you lose your rental motorcycle key, expect to pay for its replacement. The lost key fee varies per motorcycle model (approximately 200-300 euros per key).

How will you refund the deposit of the warranty?

If you secure your rental with a credit/debit card, we will charge the security deposit on the day you pick up your rental vehicle. Your security deposit might be held by your bank for up to 15 days. After that, it will be automatically released in full unless we charge any damages, traffic violations, or any other necessary charges against it.

TOURS

Where can I store my luggage?

For Roundtrip tours, you are welcome to store any suitcases/luggage at our GSTRAVELER office. Luggage storage will not be possible for one-way tours. The service is free of charge.

How will you refund the deposit of the warranty?

If you secure your rental with a credit/debit card, we will charge the security deposit on the day you pick up your rental vehicle. Your security deposit might be held by your bank for up to 15 days. After that, it will be automatically released in full unless we charge any damages, traffic violations, or any other necessary charges against it.

What will happen if I lose my motorcycle key?

If you lose your rental motorcycle key, expect to pay for its replacement. The lost key fee varies per motorcycle model (approximately 200-300 euros per key).

What is your cancellation policy?

Upon cancellation of a lease, there is no refund of the prepayment if the cancellation is made in less than 30 days from the date of the lease. If the cancellation is notified in writing to the company more than 30 days from the start of the lease, then you will get a full refund. Cancellations can be addressed on a case-by-case basis as well.

What is a self-guided Tour?

All of our tours are self-guided, with the exception of 1-day tours. Our Self-guided Tours are packaged tour that includes your bike rental, hotel accommodations, and route suggestions.

When do I have to pay for a tour?

For self-drive tours booked more than 60 days before the pick-up date, a minimum deposit of 30% is due at the time of booking. The remaining balance must be paid in full at the pick-up date.

What kind of insurance is included?

The motorcycle will come with the mandatory minimum level of insurance required by Greek Law. This will only protect the rider against claims made by a third party for property damage and injury. GSTRAVELER offers a Theft & Damage Warranty which limits your liability in case of damage to the motorcycle.

What kind of bike will I get?

Unfortunately, bike choices are not guaranteed due to factors outside our control. The majority of our riders receive their first bike choice however, at the time of booking we require two choices to be provided.

What will happen in the event of a motorcycle breakdown?

In the event of a bike mechanical failure, you must call us for assistance. We will be responsible for creating a solution to get you back out on the open road. This may include asking you to bring the bike to a nearby GSTRAVELER collaborating repair shop using our road assistance service; sending a team to provide assistance; or replacing the bike. Ultimately it is up to your pickup location to offer a solution.

How much is the Tour deposit?

For self-drive tours, a minimum deposit of 30% is due at the time of booking. The remaining balance must be paid in full at the pick-up date.

Is B&B included in the price?

Breakfasts are included with our Self Drive Tours.

Do you offer customized tours?

Yes! One of the advantages of our Self Drive Tours is that they are completely customizable: you are welcome to modify an existing tour, and our Tour Guides can help you create your own Custom Tour.

Is there any set date of departure for your Tours?

Our Self Drive Tours do not have any set departure dates and you are welcome to start your tour any day of the week our locations are open for business.

Can we change hotels prior to Tour Start Date?

Prior to starting your tour, we may be able to change your hotels and itinerary depending on availability. If we are able to make a change, a surcharge may be applied. Unfortunately changing your hotel while on tour will not be possible. Your hotels are booked in advance and once your tour has started it will not be possible to change hotels.

Can you book our hotels in Greece for pre- and post-tour days?

Yes, we can easily add extra days to the beginning or end of your tour.

What kind of hotels are included in the price?

The hotels we use are booked based on availability and we will not know the exact hotel until it is confirmed. However, the hotels we typically use are 3-star, motorcycle-friendly properties. We can also request higher-star properties for a surcharge depending on the location. Small towns often only have 3-star properties and booking a higher-star hotel may not be possible. Typically higher-star properties can be booked in larger cities.

What are the requirements to participate in a tour

In order to participate in our Self Drive Tours, you must meet the following requirements. Driver must be 21 years of age or older. The driver must have a valid, unrestricted motorcycle license. The driver must be the owner of a valid credit card.

What is the difference between Rent and Tours?

With a Self Drive Tour your bike, hotels, and route suggestions will be arranged by GSTRAVELER. As its name implies, with the bike-only rental only the bike will be arranged by GSTRAVELER and you will be responsible for arranging hotels and routes on your own.